Refund Policy
Last updated: July 2026
A legal disclaimer
At Intrinsic Secrets, we are committed to providing high-quality digital resources that help educate and inspire healthier living.
Because our products are delivered digitally and become immediately accessible after purchase, we ask that you read this policy carefully before placing your order.
Digital Products
All products sold through Intrinsic Secrets are digital downloads, including but not limited to:
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eBooks
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Audiobooks
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PDF guides
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Digital resources
No physical products are shipped.
Refund Eligibility
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.
Exceptions
We may provide a refund if:
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You were charged more than once for the same purchase.
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You did not receive your purchased product due to a technical issue that we are unable to resolve.
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A duplicate payment was made in error.
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We are legally required to provide a refund under applicable consumer protection laws.
Technical Problems
If you experience any issues downloading or accessing your purchase, please contact us before requesting a refund.
We will make every reasonable effort to resolve technical problems promptly.
Incorrect Purchases
Please ensure that you review your order carefully before completing your purchase.
Refunds cannot normally be provided if:
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You purchased the wrong product.
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You changed your mind after purchase.
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You no longer wish to use the product.
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You expected results or content different from what was described on the product page.
Consumer Rights
Nothing in this Refund Policy affects your statutory rights under applicable consumer protection legislation.
Where required by law, your legal rights will always take precedence over this policy.
Contact Us
If you have any questions regarding your purchase or require assistance, please contact us:
Email: hello@intrinsicsecrets.com (Update this once you've decided on your final support email.)
Please include:
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Your name
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The email address used for your purchase
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Your order number (if available)
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A brief description of the issue
We aim to respond to all enquiries as quickly as possible.
Technical Problems
If you experience any issues downloading or accessing your purchase, please contact us before requesting a refund.
We will make every reasonable effort to resolve technical problems promptly.